Legal
Privacy Policy
Overview
Sprocket Creative ("we", "us", "our") operates sprocketcreative.ca. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have. By using this website, you agree to the practices described here.
Information We Collect
We collect information you choose to give us — for example, your name, email address, and message when you fill out our contact form or email us directly. Like most websites, we may also receive standard technical information from your browser, such as your IP address, browser type, and pages visited, which helps us keep the site running smoothly.
How We Use Information
We use the information we collect to respond to your inquiries, prepare project proposals, deliver our video production services, and maintain the security and performance of this website. We do not sell or rent your personal information to third parties.
Cookies and Analytics
This website may use cookies and similar technologies to understand how visitors use the site and to improve your experience. You can disable cookies in your browser settings at any time; the site will continue to function, though some features may be limited.
Third-Party Services
Our website embeds video content hosted on third-party platforms (such as Vimeo) and links to our social media profiles. These services have their own privacy policies, and we encourage you to review them. We are not responsible for how third parties handle their data.
Data Retention and Security
We keep your information only as long as needed for the purposes described in this policy, and we take reasonable technical and organizational measures to protect it. No method of transmission over the internet is completely secure, but we do our best to safeguard the information you share with us.
Your Rights and Contact
You can ask us to access, correct, or delete the personal information we hold about you by emailing denise@sprocketcreative.ca. We aim to respond to all requests promptly.
Last updated: September 2026.